Rest assured, our success is based upon delivering a product we are proud of, if for any reason you feel our product left the mailroom below standard or faulty in the first instance please contact a member of our customer service team, they will ask the reason why you are unsatisfied and request that you send the product back complete with all contents and packaging. Our contact details can be found on our contact page.
Once we have receipt of the faulty or substandard product you will be offered two options:
Each purchase which leaves Lapland Letters are checked to the highest standard prior to dispatch. If your order arrives damaged please contact our customer service team initially who will gladly dispatch a replacement within 24 hours.
Our Magic Reindeer food is a must for any child with an imagination and who believes in Christmas.
Available only with any LapLand Letter Only £3.95
Order a Lapland Letter today