Nov 9, 2026
Santa delivers presents in one night with the help of time zones, months of preparation, nine remarkable reindeer and a little Christmas magic.
While children are settling down to sleep on Christmas Eve, the biggest journey of the year is just beginning.
Here at Lapland Letters, Santa’s Christmas Eve journey is a wonderful part of the magical world of Lapland, where busy elves, clever inventions and extraordinary reindeer all have their part to play.
But the work starts long before the sleigh leaves the ground.
In a way, yes.
Christmas Eve doesn’t arrive everywhere in the world at the same moment.
While one country is enjoying the evening, another may still be in the afternoon. Somewhere else, families might already be fast asleep.
This happens because the Earth rotates and different places experience different local times.
As Christmas Eve moves around the world, Santa’s journey can follow the night.
It gives him more time than you might expect, although visiting so many homes would still be an extraordinary task.
Fortunately, Santa isn’t working alone.
If you visited Santa’s Workshop on Christmas Eve, you wouldn’t find the elves only just beginning their work.
By then, preparations have been underway for months.
The Workshop elves have been busy getting everything ready, while the teams responsible for Christmas post, sleigh preparations and route planning have their own important jobs to complete.
At the Lapland Postal Department, Elf Postie looks after the letters and wishes arriving from children.
Meanwhile, at Twinkle Tower, Elf Astro the star navigator keeps a careful eye on the skies.
Every task contributes to the same important moment: when Santa and his reindeer are finally ready to set off.
All these little preparations are part of where the magic begins, long before Christmas Eve arrives.
No Christmas Eve journey would be complete without Santa’s famous sleigh team.
There are nine reindeer altogether: Dasher, Dancer, Prancer, Vixen, Comet, Cupid, Donner, Blitzen and Rudolph.
Each has a different personality, and each brings something special to the team.
Dasher is known for his speed, while Rudolph is famous for the glowing red nose that helps guide the sleigh through difficult weather.
But they all have an important part to play.
At the Sleigh Station, the reindeer are cared for throughout the year, with plenty of attention given to their health, training and rest.
Elf Patch also helps prepare their special moon sparkle mix, while magical reindeer food with moon sparkles creates a twinkling trail to guide the team towards children’s homes on Christmas Eve.
Alongside their careful preparations, the enchanted food and Believe Bells are part of the wonderful secret behind how Santa’s reindeer really fly.
Each reindeer has its own personality and special place in the team, which is part of why Santa’s reindeer are so special to Lapland.
And with nine remarkable reindeer working together, Santa has a team ready for the extraordinary journey ahead.
Christmas stories imagine Santa following a carefully planned route around the world.
Here in Lapland, Astro’s maps and the work of the route-planning elves help bring that journey to life.
There are changing skies to consider, long distances to cover and countless stops to make along the way.
Fortunately, Elf Astro and Elf Tinker have created some remarkable inventions, including the magical Santa-Nav and a pocket watch that can slow down time.
It’s why the sleigh preparations are such an important part of Christmas.
Every detail has to be considered before Santa leaves, from the reindeer’s harnesses to the final checks at the Sleigh Station.
Not every house has a chimney, and not every home looks alike.
Fortunately, Christmas folklore has never depended on Santa finding one particular kind of entrance.
Some families imagine a little Christmas magic helping him through a locked door, with a magical Santa key left somewhere special for his arrival.
Others have their own special story about how he arrives.
The details may differ from home to home, but the tradition remains much the same.
Santa finds a way to make Christmas morning feel special.
A normal sleigh could only carry so much.
But Santa’s sleigh belongs to the world of Christmas stories, where the ordinary rules of space and travel don’t always apply.
The elves spend the year making their preparations, with Elf Tinker and the Workshop team carefully checking the toys and presents before they’re ready for Santa’s journey.
Meanwhile, Santa’s magical sleigh takes care of the extraordinary journey itself.
It’s a lovely example of how Christmas combines familiar things with a little imagination.
After all, a sleigh is quite an ordinary way to travel through snow.
A sleigh pulled by nine flying reindeer is another matter entirely.
According to Christmas tradition, Santa completes his deliveries during the night so that children can wake to their presents on Christmas morning.
Once the journey is finished, the reindeer can return to the Sleigh Station for some well-earned rest.
The Workshop grows a little quieter, the busiest night of the year is finally over and the elves can begin thinking about everything they’ve accomplished.
For a little while, at least.
Because before anyone knows it, another Christmas will be on its way.
Father Christmas loves to receive letters! If your child would like to write a letter to Santa, we recommend they include a few fun festive facts about themselves (What is their favourite Christmas tradition? What do they like to put on top of their hot chocolate? Do they prefer Jingle Bells or When Santa got stuck in the chimney?) as well as the latest update on their Christmas Wish. If they like writing on paper, then they can send it to the Lapland Postal Department via Royal Mail using the address below. Or, if their grown up has access to email, they can whizz it over to [email protected] who will make sure Santa sees it.
The Lapland Elves have lots of lovely friends in the Royal Mail, who make sure that all letters addressed to our Lapland Letters address make it safely to our UK Postal Department. From there, the Lapland Elves use Christmas magic to make sure each letter makes it way safely to Santa’s desk.
Each Letter from Santa is printed on beautifully crafted, authentic paper, designed to feel like it’s come straight from Lapland. More than just your child’s name and age, each letter is uniquely written to capture precious personal details, each Santa letter can be signed by Santa, Santa Claus or even Father Christmas.
Our Lapland Letters include the following:
To ensure the Lapland Elves receive your child’s letter to Santa, please send it to the official postal Dept for Lapland UK:
Lapland Postal Department – UK Portal
Att Elf `Helpers
43 Leigh Hall Road
Leigh on Sea
Essex
SS9 1RL
All letters are processed, checked for Good Behaviour, then posted via our magical letterbox portal to:
Lapland Postal Department – Head Postal Office
Att Elf Postie
Letter Box Lane
Arctic Circle
Lapland
Creating a unique, personalised letter from Santa or Father Christmas with Lapland Letters is simple! Just follow these five magical steps;
See for yourself why a Lapland Letters letter from Santa, is the most authentic Santa letter experience available.
Once you have placed your order on the Lapland Letters website, our Lapland Elves will get to work ensuring all their personalised details are correct, and that Santa uses his magical Infinity ink to sign the bottom. Once finished, it will be hand packed and sealed in the Lapland Postal Department, before making its way to the address you supplied. All orders are dispatched via Royal Mail within 3-10 days of purchase.
Delivery options are available, including Next Day Reindeer Express!
Please note the elves start posting mid-November for a more festive experience.
If you have any issues or concerns with your order, please email:
[email protected] who will be happy to help.
While the most famous of the herd is undoubtedly Rudolph with his glowing red nose, Santa travels with a legendary team including Dasher, Dancer, Prancer, Vixen, Comet, Cupid, Donner, and Blitzen. Each of these legendary reindeer names represents a unique personality that helps the team work together to deliver joy across the globe.
When they aren’t busy preparing for their Christmas Eve flight, the herd spends their time roaming the snowy forests and rolling hills. You can find Santa’s reindeer living in Lapland, where the crisp Arctic air and abundance of mossy treats provide the perfect home for them to rest and play throughout the year.