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Shipping and Handling.

The full price of the Lapland Letter includes all shipping and posting costs Lapland Letters send magical letters to anywhere in the world. To ensure that all Lapland letters are delivered on time, international orders will not be accepted after the 6th December 2017. United Kingdom orders will not be accepted after 16th December 2017.

VAT & Tax Charges.

All prices include 17.5% VAT where applicable and this is chargeable on all orders within the European Union. Because of the increased postal charges to send your letter outside of the European Union, the price does not include VAT but takes into account the extra postal charges and an administration charge.

Returns and Refunds.

In the unlikely event of your letter arriving in a damaged condition we will send a replacement letter. contact the lap land letters postmaster postmaster@Laplandletters.com

Feedback

Please email comments about your experience of using Lap Land Letters to MrsCLaus@Laplandletters.com

Postal details

The Lap land Letters post master strongly advises that no orders are placed after:

Destination Last Postage Date
United Kingdom 20th December
Western Europe 14th December
USA, Canada, Japan & Eastern Europe 11th December
South & Central America, Caribbean, Africa, Middle East, Asia, Far East (Except Japan), Australia & New Zealand 9th December

We will try to ensure that your order is delivered before Christmas and on time. However, we not accept any responsibility for late or failed delivery if outside Lap Land Letters post masters control. The names, addresses and birth dates used to complete your magical lapland letter can only be checked by you the customer, Please ensure the details are correct at the time of confirmation.

Payment and Prices.

Lapland Letters accounts department will make sure your payment is taken in full at the time of ordering your magical letter. The Lapland letters prices listed on the website are in UK pounds sterling, US dollars or euros. The lapland letters post master reserves the right to change any advertised price at any time. Payment made from a credit card or debit card will be exchange to the amount charged to the currency of your country at the current rate charged by your credit/debit card company.

Placing your Order.

Your confirmed order for a Lap Land Letter has been confirmed by email which includes a booking reference number.

cards accepted - visa - delta - visa electron - maestro - master card - american express